Tachus Unveils New Community-Focused Website, Branding
September 14, 2020
Houston, TX – Houston-based Internet provider Tachus has launched a new brand and more user-friendly website that reinforces the company’s identity as a local, reliable internet service provider that prides itself on clear and affordable pricing.
The updated, dynamic website features Tachus’ new tag line – “Internet Service that Communities Trust” – and gives current and potential customers a transparent picture of rates plus interactive opportunities to connect with each other and Tachus. Keeping with its commitment to support the community it operates in, Tachus worked with a local Houston marketing and design agency on the new website design and brand identity.
“Now that we’ve built up our presence in Houston, we’re thrilled to unveil our new website,” said Tachus Chief Information Officer Tyler Cowie. “When they first come to the site, customers will immediately see and understand who we are.” The site’s main page spells out Tachus’ no-nonsense monthly service prices, which broken down by various speeds and have no hidden charges. Tachus customers pay no fees, they have no contracts, and they get a lifetime price for their local, easy, fast and reliable service. “The site and the new branding are in line with our identity of being a true community partner,” said Tachus CEO Hal Brumfield. “The website is really a place where people can come together, and it offers an excellent interactive experience.”
An extensive resources page with FAQs and a support center also make up the new site. Potential customers can easily check if service is available in their area and quickly sign up online in just a few clicks. Established customers have access to a customer portal where they can check on service in their area and share information about Tachus through a referral program. Tachus has also committed to a new vision statement it will follow as it continues to rapidly expand in the Houston area: Internet Service That Communities Trust. The company will serve its customers through its values of integrity, simplicity and community. Carter Old, Tachus’ President and Chief Financial Officer, said the company was founded on the premise that an internet company shouldn’t charge hidden fees, many of which arrive unannounced at year-end. “Tachus offers a new experience for broadband customers,” said Old. “We want to serve the community, and for the community to be involved and connected with us and with each other. At Tachus, we truly are a family.”
About Tachus: Headquartered in The Woodlands, TX, Tachus is a private-equity backed residential fiber broadband ISP, and the only 100% fiber to the home provider in the state of Texas. We believe customers deserve fast, reliable Internet that requires no explanation. That is why we are revolutionizing the way customers feel about Internet companies by only offering unlimited data, at a lifetime fixed cost, and paired with local customer service. With residential Internet service in Spring and The Woodlands, we are rapidly expanding into the Lake Conroe area. We are dedicated to local customer service, transparency, and providing quality service that can be trusted.