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What happens if I want to cancel my Tachus service?

You may cancel your Tachus service at any time. If your plan included a construction or installation fee at the time of signup, and you’ve canceled service before that fee was paid or waived, or service has been installed less than six months, please note that you may be required to pay the outstanding balance. In addition, we do not prorate your bill each month. Your Internet service will remain active until the end of the month in which you canceled service. If you cancel service, please leave the Tachus fiber-optic line in place and return your equipment to our mailing address or call us to schedule a time for us to pick it up. If you have any additional questions, please give us a call: 832.791.1100

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