FAQs

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How do I change my plan?

Please email us at support@tachus.com to request changes to your service plan. All downgrades must be received by emailing  support@tachus.com before the 20th of each month. Billing credits or refunds will not be given for changes in services. Your new billing rate will start on the 1st of the following month.

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You can contact us Monday - Saturday from 9:00 AM to 6:00 PM

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