First, we need to be safe dig partners, so we call 811 to get existing utilities located and marked. Our construction vendors will contact Texas 811 to help find and mark existing underground utility lines with flags and paint.
These are the Class A utilities:
Power is marked with a red flag
Gas is marked with a yellow flag
Telecommunication is marked with an orange flag
In addition to flags, water-based paint is used by 811 so it will wash away after a short time. All other flag colors are Class B utilities.
IMPORTANT: Don’t mess with the flags! Removing the flags is dangerous and can lead to the damage of other utilities. Your local hardware store carries white flags if you want to mark your own sprinkler lines, landscape lighting, or pet fences to avoid damage to them.
Our crews use directional boring, which is minimally invasive, leaving the ground’s surface undisturbed. The directional drill is used to place green conduit in the ground along the right-of-way of each street to which we plan to bring our service.CALL USEMAIL USOPEN A TICKET
Conduit is placed in the ground to create a protected path for the Fiber.
Sometimes, contractors will dig a hole in the yard called a pothole. This is a temporary hole we use to cross other utility lines safely.
A tarp is used to protect the grass and the holes are backfilled daily for safety.
All restorations will be made when construction on your street is complete. If you have any issues OPEN A TICKET by calling, emailing us, or visiting tachus.com/help.
Because our crews use directional boring to install the conduit, the effect their work has on the terrain is minimally invasive, leaving the ground’s surface undisturbed. This process also involves installing a small, buried access hatch, called a flowerpot, in front of each home.
A flowerpot is a small buried access hatch similar to a round sprinkler valve box in front of each home. These access points are green and flush with the ground to be as minimally invasive as possible. They are accessed during customer installation which brings blazing-fast fiber Internet to your home.
The final phase of construction is when we work behind the scenes and bring the Fiber to your neighborhood. You may now see Fiber pullers using the flowerpot access points to pull the Fiber down your street.
This is done by pulling the Fiber through the conduit that was placed by the construction company and feeding them along your street’s right-of-way.
Once the Fiber is spliced and tested, it is then connected back to the Tachus cabinet which will prepare for connectivity to your home.
All that waiting is about to pay off because you’ll soon be ready to schedule your installation of lightning-fast Internet to your home!
If you registered early, we reach out to you by email to schedule a window for your home installation. From there, one of our technicians brings the Fiber into your home.
You would need to be home for this process, as our technician would need access both to the inside and outside of your home.
During the appointment, the technician installs a small utility box on the outside of your home. This utility box will connect the Fiber that has been placed outside of your home to your Tachus modem, which our technician will install inside your home.
Tachus’ construction process is minimally invasive because our drilling procedure occurs almost entirely underground. You may experience some areas that need to be restored due to potholing to cross other utility lines safely. These areas will be restored back to pre-construction conditions.
If these disturbed areas require sod to be replaced, you may see dormant yellow sod, depending on the season. This sod is not dead; it will liven up in the spring. We promise!